Frequently Asked Questions

Everything you need to know about your &Keep experience.

What is the standard delivery timeframe for my order?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.

Do you offer international shipping for home goods?

Currently, we ship to a select range of international destinations. Shipping costs and delivery times will be calculated at checkout based on the destination and weight of your items.

What is your return policy for home decor and furniture?

We offer a 30-day return policy for most unused items in their original packaging. Please note that certain large furniture items may be subject to a restocking fee.

How can I track the status of my shipment?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout.

Are your products sustainably sourced?

At &Keep, we prioritize ethical manufacturing and sustainable materials. Most of our home collection is sourced from artisans and suppliers who adhere to fair trade and eco-friendly practices.