Returns & Exchanges

At &Keep, we want you to be completely satisfied with your sustainable home goods, which is why we offer a 30-day return window for all unused items in their original packaging. If your purchase doesn't perfectly suit your space, our streamlined process ensures a quick and eco-friendly resolution.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original, plastic-free packaging to ensure they remain protected during transit back to our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing